^ If you are a customer outside of the U.S. If you are uncertain whether your Product is eligible for Limited Warranty support, please contact our support team for clarification. Please consult the product documentation provided by the product manufacturer for details. If you need product or warranty support with your third-party product, please contact the product manufacturer. Razer does not offer a warranty for third-party products. Please note that third-party products may be covered by the product manufacturer's warranty and these warranty terms are exclusively provided by the product manufacturer. Refurbished products not purchased from will have a 90 day warranty period. Refurbished Products purchased from will have the lesser of a 1 year warranty period or the warranty period as stated above. Certain "end of life", sell out or discontinued Products may have a shorter Warranty Period this will be clearly marked at the time of purchase and the given Warranty Period will be stated at that time. Razer Rechargeable Batteries for Wireless DevicesĪll new Products will have the Warranty Periods listed above, subject to applicable local law. Razer Speaker Systems and Broadcaster Devices You are eligible for Limited Warranty support for the following periods of time commencing upon the date of retail purchase of your Product ("Warranty Period"):.Razer currently has no authorized resellers on Ebay or any other online auction sites. So if you have any questions as to whether or not a dealer is an authorized reseller, please contact us at the following link. This link is constantly being updated with new resellers. Please see list of authorized Razer resellers.Who is authorized to sell Razer Products?.Razer has these policies in place to protect both our valued customers and resellers.If you have purchased the Product from an unauthorized dealer, all support and Limited Warranty issues should be directed to that dealer. Razer will not be able to honor a Limited Warranty on Products not purchased from an authorized dealer or ones that are outside the Limited Warranty period. These units may also not be designed and packaged to work in your country and may not meet all legal and safety requirements. Products purchased from non authorized dealers are often used, counterfeit, re-boxed, defective or gray market goods.We also need to verify that the Product was purchased from an authorized seller of Razer Products. Razer must positively identify that the Product falls within the applicable Limited Warranty period.Why does Razer require a valid Proof of Purchase?.You may also ask them if they could handle the Limited Warranty process for you if asking for the receipt is not appropriate. If the Product was a gift we suggest you ask the giver to provide you with a receipt.The vendor should have sent you a confirmation page showing that the Product has been shipped to you. If the Product was purchased on line, be sure to check your old e-mails.They will often have your purchase history on file and be able to supply a copy of the receipt for you. If you purchased from a Razer dealer or reseller, contact the dealer or reseller and see if they can provide a copy of your receipt.If you do not have the order number we may be able to locate it using your name, address and e-mail address. If you purchased directly from, we may have a record of your purchase and can locate it for you.What if I don't have a Proof of Purchase?.*Razer reserves the right to take any action to protect itself against all forms of suspicious claims, including, without limitation, requiring further verification of identity and details of claimant and qualifying purchases as well as debarment of claim.
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